The product owner acts as the primary liaison between Business Units and Information Technology. This role focuses on understanding organizational structure, operations, and strategic objectives, ensuring technology solutions support and enhance business outcomes. The product owner is responsible for identifying business needs, translating requirements into cost‑effective IT solutions, and guiding initiatives through the full project lifecycle. The Product Owner supports both IT and operational teams through analysis, solution design, prioritization, project and change management. 

Business Stakeholders → Product Owner → Business Analyst → Development Team

• Working with the business to define the product vision and roadmap
• Drive business process improvements to align product with business strategy
• Ensure the development team understands the product vision and roadmap
• Build a strong partnership with the business to understand strategic plans, operational needs, and upcoming initiatives
• Facilitate early-stage project scoping, including business objectives, requirements, and high-level cost/benefit considerations

 Stakeholder Management and Prioritization of Initiatives

• Project management. Create project plan, project charter and provide project update to business stakeholders and senior leaders. Acting as the primary liaison between customers, stakeholders, and the development team, ensuring business needs are met
• Creating, refining, and assisting in prioritizing product initiative items (user stories) to ensure alignment with business value and product / organization strategy
• Work jointly with business stakeholders to clarify and specify their requirements.
• Track and communicate project progress, risks, and impacts to stakeholders

  Define Requirements and Acceptance Criteria

• Collaborate with business and business analyst to define and document business requirements
• Work with business to provide acceptance criteria
• Clearly define functional and business rules
• Challenge assumptions and business processes to ensure all exceptions are fully understood
• Support development team in understanding the project deliverables

 Facilitate Scrum meetings; Accept or Reject Work.

• Lead and manage projects, business-driven initiatives until completion
• Facilitate daily standups, and sprint planning to provide immediate feedback
• Help development estimate and establish/confirm sprint goals
• Review completed features from the development team to ensure business requirements are met
• Support user acceptance testing (UAT)

• Excellent interpersonal skills, oral and written business communications. Exceptional analytical and problem-solving skills. Strong sense of business understanding and urgency.
• Experience in support and the ability to operate in Agile / Scrum methodology.
• Stakeholder management. Demonstrated ability to self-motivate and ability to prioritize multiple projects to meet deadlines in a fast-paced environment.
• Experience in defining product vision and managing product roadmap.
• 7+ years of experience as a Product Owner. You have a successful track record of delivering high value IT products to the business
• Able to demonstrate strong analytical and problem-solving skills
• Experience in serving as a subject matter expert for applications
• Experience in leading and managing projects until completion